WHY COME TO GOLD STAR?
We're a dynamic, forward-thinking, and expert team dedicated to crafting tailored solutions for our borrowers, partners, and employees, ensuring top-notch experiences every time.
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We're authentic, diligent individuals who consistently strive for excellence, refusing to be confined by mediocrity. Settling isn't in our vocabulary. We persistently aim higher, refusing to make excuses.
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We're all about action and we deliver.
Our Mission
As a team of innovators and industry leaders, our mission is to create the best mortgage experience in the industry for both lenders and borrowers, building lifelong client relationships with a foundation of service, integrity and trust.
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Forward-Thinking Culture
While the rest of the mortgage industry is interested in short-term gains, we're interested in technology and training —̶ always having one hand in the future. We're a team of hard workers, goal setters and big thinkers all working to provide the best service in the industry and the resources you need to make it happen.
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Your Goal is Our Goal
The industry is constantly changing, and whether you're a seasoned professional or new in your career, the goal is still the same—̶growing your business. Good news! Our goal is to support you in doing just that.
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Our Promise To You
We want to see you reach new heights and achieve what you once thought impossible. We will offer you the resources, technology, culture and flexible business model that put you in a position to meet your goals.
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The Bottom Line
At Gold Star Mortgage Financial, we keep you moving—̶with tools, training, technology, and the control to run your business. Why not join a team that helps you succeed today and equips you for tomorrow?
Freedom when you want it, support when you need it
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Self-service is the best service
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Top-tier channel marketing support
A world-class support team
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Best tools, best people
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Advanced tech resources
Lower rates and dynamic pricing
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Work-life balance​
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Competitive compensation
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Proven processes
Awards and Reviews
Gold Star's focus on continually improving our loan process and workplace culture has resulted in our being repeatedly honored for industry-leading technology and culture, with awards including the Detroit Free Press Top 100 Workplace (seven years), four-time Ellie Mae Hall of Fame inductee for Outstanding Efficiency/ROI and Outstanding Loan Origination Process as well as the 2018 Winner of the Ellie Mae Innovative Encompass LOS Challenge, 2017 Innovator of the Year by Motivity Corporation, and Mortgage Technology Magazine's Tech Savvy Lender designation.
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Detroit Free Press Top 100 Workplace (seven years)
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Four-time Ellie Mae Hall of Fame inductee for Outstanding Efficiency/ROI
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Outstanding Loan Origination Process
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Mortgage Executive Magazine 50 Best Companies to Work For 2019
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National Mortgage Professional Magazine (NMP), Top Mortgage Employer 2019
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2018 Winner of the Ellie Mae Innovative Encompass LOS Challenge
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2017 Innovator of the Year by Motivity Corporation
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Mortgage Technology Magazine's Tech Savvy Lender designation
Our History
Founded in 2000 by Daniel Milstein and headquarted in Ann Arbor, MI, Gold Star Mortgage Financial Group, Corp, is one of the nation's premier mortgage companies, originating billions in home loans in branches from coast-to-coast. Despite our consistent growth during the past two decades, we've never lost sight of the importance of providing the dream of homeownership - one borrower at a time.
COMPANY CULTURE
REMOTE FIRST
Work happens wherever YOU are.
We pride ourselves on being a contemporary organization that prioritizes its employees, with a significant portion of our workforce operating remotely. Why? Because we're committed to equipping our team with top-notch technology to enhance connectivity and productivity. Spending 45 minutes commuting each way isn't the most efficient use of time—so why not reclaim that time for our employees?
TECH AND PEOPLE
We offer more than a workplace.
At Gold Star Mortgage Financial, we're here to fuel the growth of your business and career. We empower you with cutting-edge tools and surround you with top-tier professionals who are dedicated to your success. Our success isn't just talk; it's built on the foundation of exceptional individuals who share our vision. When it comes to technology, it's our specialty. We're constantly enhancing our tools and platforms to elevate the entire business.
EMPOWERMENT
Speak out, not merely repeat.
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Our goal is to cultivate a culture of empowerment where your ideas hold significance, and your voice is valued—we facilitate direct access to senior managers and leadership, ensuring your concerns are heard. From our engineers to our LO's, our people form the bedrock of our organization, and we genuinely appreciate their input. They shape our identity, so it's only fair they play a role in shaping our future.
GOLD STAR VALUES
HOMEOWNER FIRST​
Behind every mortgage, there is a person. We are passionate about delivering exceptional service and we are committed to giving our customers the best homeownership experience possible.
IMPROVE EVERYDAY​
We challenge the status quo. We strive to get better every day whether it be a process, technology, or personal performance. We strive for the highest possible standards in everything we do.
ACCOUNTABILITY​
We are not finger pointers. We are problem-solvers. If something does not go as planned, we take ownership and strive to learn from it and improve it.
OUR PEOPLE MATTER​
Our Team Members are our greatest asset. We celebrate successes and recognize achievement. Serving homeowners and achieving our goals are a team effort.
RELATIONSHIP DRIVEN​
Our long-term reputation is more important than our short-term gains. We work to develop and maintain quality relationships through our everyday interactions with homeowners, business partners and team members.
TAKE THE NEXT STEPS
We're the lender that moves you forward.
